1. Rationale

Living-Lab.Net

Multi-disciplinary research for personalized personalization of living and working environments

Living-Lab.Net platform.

 

Changing needs in working and living           

The diversification, growing mobility and individualization of the society are creating demand for a wider choice of alternatives in housing as well as in working environments. People in different life stages (from nursery to adulthood and further up to eldercare) and with different lifestyles  place different requirements for their immediate environment. In the present urban situation questions related to ecological, economical and social sustainability and cultural diversity of the built environment are becoming essential.

 

Understanding European diversity

Our immediate environment is always time and site-specific, culture-oriented and related to climate. When creating user-oriented interfaces, technologies and applications, there can’t be one universally relevant solution. It is essential to approach the problems from the individual end-user point of view and in relation with divergent local conditions with modular solutions.

                                           

Towards integrated environments

Services, products and spaces are increasingly merging together forming intelligent, adaptive and responsive environments. The compatibility and usability of the new integrated and configurable environment becomes essential. A new societal architecture focused on the balancing of work and life through pervasive open wireless technologies is emerging. The shift has profound implications for enterprise business cultures, architectures and transformation initiatives.

                                           

New models of production and service provisioning

When customer needs are diversifying, the industry is turning from supply to demand led services and products. Individual needs rather than segmentation are becoming the basis of production. The situation requires generic and interactive production processes based on customization, co-configuration and design-on-demand approach. These involve new processes in design and manufacturing as well as in selling, marketing and service provisioning.

 

LivingLab objectives are to

        

1) enhance and further strengthen European lead in applying wireless technologies in everyday living. In an increasingly diversified and fragmented society, the ability to personalize work and life environments according to individual and situation based needs becomes essential. Making technology more usable and understandable for individuals best does humanization of technology.

 

2) address the EU-wide and global challenges of socio-economic sustainability through identifying and responding to the multiple roles that a mobile individual plays as a member of society. Implications for social policies, local governance and neighborhood communication needs will hence be identified.

 

3) identify mobile individuals’ and families/social teams’ current and emerging emerging demands for digital and physical  products, services and infrastructure.

 

4) create modular, customizable solutions for the identified needs that meet company’s or other service providers feasible delivery. Therefore, the focus is on products and services that can effectively adapt or be adapted by the users to the unique requirements of the situation and have market viability.

 

5) Optimize utilization of mobile technologies in everyday living in order to further strengthen European lead on different applications improving Work-Life efficiency and Work-Life balance The project also addresses the global and EU wide challenges socio-economic sustainability through identifying and responding to the multiple roles that a mobile individual plays as a member of society. Additionally, implications for social policies will hence be identified. of mobile individuals.

 

The benefits of the LivingLabs are two folded. From the individual point of view benefits are:

- Better everyday living and work/life balance for individuals/families.

- Better knowledge worker productivity for corporations and organizations.

- Socio-economic and community infrastructure that responds better to individuals, families and organizations needs.

The benefits from the organizational point of view are:

- Development of open and scalable modular components

- Tools for end user driven configuration

- Customization strategy from organizations point of view

  

Methodologies

Personalization through mass-customization is enabled by user-configurable digital and physical components. In order to be able to create these kinds of components, the needs of different user groups are analyzed through segmentation, after which the identified segments are modularized and the modules developed into user-configurable components.

MIE/SIE project in Living-Lab.Net research platform is an integrated project:, a network of multi-disciplinary research on focusing on individuals’ and teams’ needs for personalized work/life environments. Research collaboration answers to the above listed questions.

Multi-disciplinary research is realized through studying individual needs in both physical and virtual environments as they relate work, home and community. These needs are observed from the point of view of the individual/social, usability and technology aspects.

The operational model is based on a research platform consisting of a network of local laboratories using a common set of tools for producing individual solutions for specific situations.  Research activities include developing design-on-demand, mass-customization and co-configuration solutions for generating individual domestic and working environments. Continuity of research laboratories is based on market opportunities.

Furthermore, the challenge is to create an operational model between universities and companies and to initiate an international network of several corresponding laboratories. The research is going to be conducted in multiple levels between industry, experts and universities.

 

  

The model to be developed in the Living-Lab project is to meet the challenges of personalization of the products and services. The research method includes

-The analysis of the segmentation of the needs of different kinds of end-users

-The modularization of the segments into components

-The design of the components into personified products and services

 

Contents of the project

MIE/SIE project focus areas in Living-Lab.Net platform is  

Technology

                      Research partners VTT, TKK, MIT, UB

User Interfaces

                      Research partners UIAH, UTA, MIT, UL

Human Sciences

                      Research partners UTA, IPTS, UIAH

 

MIE/SIE project Research areas

Ambient Intelligent Landscape / Seamless Individual Environments

                      Industry partners Nokia, Radiolinja, UPM, Skanska, Kone, WSOY

Creative Knowledge worker / Work/Life Balance

                      Industry partners Nokia, Radiolinja, Sanoma WSOY

Secure mobile identification / m-Commerce, locationing

                      Industry partners Radiolinja, Sanoma WSOY

Learning environments/ Home/School/Work communications

                      Industry partners Sanoma WSOY, Radiolinja

m-Community communications / services, maintenance, updating

                      Industry partners Kone, Skanska

Rf-Product identification / material logistics

                      Industry partners UPM, Skanska, Radiolinja

Capable constructions and materials / Work/Life Balance

                      Industry partners UPM, Kone, Skanska

Implementation

The results of the research are put into practice through pilot projects targeted on new and existing communities where planning is based on seamless Work-Life balance experience. 4-6 pilot areas across Europe are chosen considering their different stage of completion, diverse cultural conditions and different concepts of urban development. This enables effective testing of ideas in actual environments and development of new solutions in direct contact with the users.

 

Customers of the research

European policymakers.

European organizations wishing to increase knowledge worker productivity

European organizations wishing to increase real estate efficiency

European city planners and architects

European home builders

European knowledge workers wishing to improve work/life balance

                     

Organization

Research takes place together with the research institutions and industries in cooperation in a Living-Lab.Net research platform. The follow-up of the progress in the research is managed in three groups: Corporate board, scientific board and operational management. The steering group / advisory board comprising of the leaders of the corporate and scientific boards as well as other experts gives the overall guidelines for the entire research project.

 

Appendix: Mass Customization

 

Mass customization

 

The customer will increasingly become customizer, if there are models to allow that happen. Mass Customization models should be looked after each industry’s point of view, customer needs should be identified and adequate supporting mechanisms created. Whole supply chain should be then looked after in order to develop it to allow reasonable user configuration.  Modularity enables the producing of suitable environments using different models of configuration. How technology can be effective in the work/life context for long time periods, how technology can be used to simplify the control of workplaces, to save resources, to promote well-being and to improve usability, and which innovations related to the immediate environment would most fundamentally improve the way we live our everyday lives. Best practices and industry standards should be used in right mix to achieve right amount of customization from users point of view.

 

Mass customization in principle aims at producing goods and services to best meet individual needs with near mass production efficiency. Mass customization is a model that refers to an expanding set of strategies to enable the provision of customized products at prices and lead times comparable to mass-produced products. From an industry perspective mass customization approach allows organizations to capitalize on their own core business areas while also responding to the additional opportunities created through new interfacesimproved interfaces between configurable modules and subcomponents of the desired end product.

Classic strategies of differentiation are no longer sufficient in many sectors of industry. Globally interconnected markets merely offer enterprises marginal leverage for improving their operating results, enterprises that manage to build individual and enduring relationships with their employees, customers and end-users of their services can achieve strategic advantages in the face of increasing global competition. Customers are more and more demanding and organizations must be able to produce similar basic products in multiple variations in order to offer first-rate service.

 

 

2. Objectives               

The objective of the Living-Lab.Net project is to develop a multi-disciplinary research and testing platform concentrating on the immediate environment from the user point of view. Emphasis is on new models of production made possible by digitalization and demanded by societal change and the increasing integration of services, products and the spatial environment. The project aims at addressing two questions: What do the users want and how it can be produced? Research activities include developing design-on-demand, mass-customization and co-configuration solutions for generating individual domestic environments. Furthermore, the challenge is to create an operational model between universities and companies and to initiate an international network of several corresponding laboratories in order to better support the European diversity.

 

Multi-disciplinary research methods

               

In order to reach its objectives, a research laboratory should be multi-disciplinary and based on different environments. Each laboratory would have to concentrate on local domestic issues as well as on more general challenges to better understand the user behavior. All the important fields of technology, human sciences, construction and energy as well as health related issues should be covered. In each laboratory there are researchers from all different areas working together trough a local and international network. All levels of the industry is tied to the research collaboration. This concerns local industries, EU wide enterprises as well as big global actors.

 

3. Approach

The research platform

               

Change is accelerating, but the places we create are largely static and unresponsive. The Living-Lab.Net consists of a series of linked laboratories to explore how new technologies, materials and strategies for design can make possible dynamic, evolving places that respond to the complexities of life. The laboratories will accommodate ongoing research that falls into two categories:

                                                               

1) Testing of Technology and Infrastructure. These modular, highly flexible facilities will allow for a variety of design strategies, new technologies, new construction methodologies, new materials, and new applications to be tested over time.  The LivingLab will consist of mass customized components.

 

2) Testing with People. The labs will allow for scientific studies of people and the relationship to their environment and its technology.   Researchers will have the capability to qualitatively and quantitatively collect data using sophisticated sensing technology.

 

The research challenge

 

We are already living in a society where individual tastes are no longer predictable. Markets cannot easily and neatly categorize their customer base. In near future the customer will increasingly be the customizer, if there are models to allow that happen.

Modularity could enable the producing of suitable environments using different models of configurations. Modularity in immediate environment comprises services and structures as well as the design and construction. A modular system is composed of units or modules that are designed independently but still function as an integrated whole.

 

Modular models for configurable environments are based to following division:

· The Architecture, which specifies what modules will be part of the system and what their functions will be.

· The Interfaces that describe in detail how the modules will interact, including how they will fit together, connect and communicate.

· The Standards for testing modules conformity to the design rules and for measuring one modules performance relative to another.

 

 

Technology questions

 

The Living-Lab.Net will be used to investigate, among others, the following questions about interaction between the digital world and human behavior:

 

· How can technology be effective in the home context for long time periods?

· How can technology be used to simplify the control of homes of the present and future, save resources, and improve health?

· What new innovations for the home would most fundamentally alter the way we live our everyday lives?

 

Network of innovative platforms

                               

Each national Living-Lab is a multi-disciplinary platform for different actors in the field of home environments. Active co-operation between companies, institutes as well as consultants is organized by local Living-Lab partner.

                               

Living-Lab research and development platform is open and shared multidisciplinary university facility.

 

Collaboration between research units

                               

Each lab consist of several different multitask units which could be combined nationally as well as internationally using virtual LivingLab and its standardized interfaces as a tool for collaboration. Living-Lab.Net collaboration works trough a virtual platform using standardized modular research interfaces which have been created in early stages of the networking. Limited number of specialized units could be combined to look for same direction ( like structure, services, interfaces, materials etc. ) Research units could be located in each university´s Living-Lab research platform